Ordyse

What Ordyse gets done for your team

Ordyse shows you how sales orders, purchase orders and invoices actually move through your company. You see where days and euros are lost, which cases are about to slip and what an improvement is worth. Ordyse prepares the next step, your team approves it.

Everything in one place

We show you every feature on realistic sample data during the demo.

Understand your processes

  • Process map: every path your orders take, with case counts and waiting times
  • Variants: which detours happen, how often and what they cost
  • Conformance: every deviation from your target flow in days and euros
  • Your process model: upload BPMN from Signavio, Camunda, ARIS or Bizagi and check it against real cases
  • Throughput times for the whole process or between any two steps
  • Comparison by customer, channel, team or site
  • Order, delivery and invoice, each with its own path on one map
  • Root causes: what the slow cases have in common
  • Bottlenecks: where the most time is lost
  • Forecast: which open cases will miss their deadline
  • Simulation: what an improvement is worth before you make it
  • Task mining: how much screen time goes into each step, by team, in the browser and in desktop apps like SAP GUI
  • Performance spectrum: every case as a line through a segment, so batching and overtaking stand out
  • Instance explorer: one purchase order with all its goods receipts, invoices and the supplier on a single timeline
  • Ready-made processes for production, maintenance, batch-level inventory and intercompany flows between your legal entities
  • Built for scale: tested with 100 million events and 12 million cases

Integrations

  • ERP: SAP S/4HANA, SAP ECC, Microsoft Dynamics 365, proALPHA, Oracle Fusion, Odoo, weclapp, Xentral and DATEV
  • CRM, service and e-commerce: Salesforce, HubSpot, Dynamics 365 Sales and Customer Service, Zendesk, ServiceNow, Jira and Shopify
  • Data: Snowflake, Databricks, Google BigQuery, Microsoft Fabric and common databases such as PostgreSQL, SQL Server or SAP HANA
  • Inbox with purchase orders, queries and supplier mail
  • E-invoices in XRechnung and ZUGFeRD format
  • Sign-in with Microsoft Entra ID, Okta, Google and other identity providers
  • Your data, ready to take with you anytime

Resolve cases

  • Five apps for order resolution, invoice verification, receivables, delivery dates and complaints
  • Custom apps: worklists your team builds itself, with actions and approval by a second person
  • Ready-made suggestions, including the email to the customer or supplier
  • ERP corrections once you approve
  • Alerts as tasks or straight into Teams and Slack
  • Cockpit with the weekly numbers for leadership
  • Custom metrics your team builds without code
  • Analysis builder: point-and-click analyses from numbers, trends, bar charts and tables
  • Solution packages for finance, procurement, supply chain, sales and service, set up in one click
  • Automations: when a case reaches a step or waits too long, Ordyse creates a task, sends an email or posts in Teams
  • Cross-system workflows: conditions, waits, approvals and calls to Power Automate, n8n or your own system
  • AI agents you brief in plain language, which make suggestions and only act after approval

Questions and security

  • Ask like you'd ask a colleague, with every number traceable
  • For your AI agents: Microsoft Copilot Studio, Claude and ChatGPT access processes, forecasts and exceptions with their own key
  • Single sign-on with Microsoft Entra ID or SAML, user provisioning via SCIM
  • Complete audit log of every approval and change
  • Hosted in Germany, EU-based AI that is never trained on your data

Understand your processes

See the real path of every sales order, purchase order and invoice

Ordyse combines ERP documents and inbox emails into one complete picture. Every number takes you to the individual document in one click. The views on this page are simplified and show sample values.

Process map

See at a glance which paths your orders take and where they get stuck. The wider the arrow, the more cases take that path.

  • Case count or waiting time per step
  • From the main paths down to every edge case
  • The longest waits are listed first

Variants

Most orders run smoothly, some take detours. Ordyse shows every variant with its share, case count and duration and highlights steps that aren't part of the plan.

  • Detours stand out immediately
  • One click shows the variant on the map

Conformance in euros and days

You define how an order should flow. Ordyse shows how many cases follow it and what each deviation costs: extra days and tied-up order value.

  • Extra, missing and repeated steps
  • Open affected cases directly
  • Adjust the target flow or upload your BPMN model

Throughput times

How long does an order take from receipt to payment? Ordyse separates the typical case from the outliers that tie up your cash.

  • For the whole process or between two steps, such as approval to delivery

Compare

Do EDI orders move faster than email orders? Is one site slower than another? Put any groups side by side.

  • Customers, channels, teams, sites and any other attribute in your data

Order, delivery and invoice on one map

One order ships in three partial deliveries, each invoiced separately. Ordyse shows every document in its own color, so you see where an order splits and where it gets stuck after that.

  • Sales with order, delivery, invoice and customer
  • Purchasing with requisition, purchase order, goods receipt, invoice and supplier

Root causes

Why do some orders take twice as long? Ordyse finds what they have in common on its own, such as a payment term, a team or a specific customer, and ranks them by impact.

  • With the affected value in euros
  • One click shows the cases behind each root cause

Bottlenecks

Ordyse shows which step eats the most time and how long each team takes there, so you can focus where it matters most.

Forecast

Which purchase orders will arrive late? Which sales orders will miss the promised delivery date? Ordyse learns from your own history and warns you while there's still time to act.

  • Risk, expected date and affected value for every case
  • Ordyse reports how often the forecast was right on your data
  • When the outcome is uncertain, Ordyse says so

Simulation

What if customers paid five days sooner or price deviations happened half as often? Ordyse runs the numbers on your cases: days saved and less capital tied up.

  • Combine several measures in one scenario

Task mining

How much work goes into each step

The process map shows how long a case waits. Task mining shows how long your team actually works on it: minutes per invoice check, per delivery date query, per resolution. It captures activity in the browser and in Windows apps like SAP GUI, Excel or DATEV, so you can see where automation saves the most time.

Handling time per case

Active time in approved applications, allocated to each case in the process.

Only what you allow

Only the URLs and applications your company specifies are captured, and only start time and duration. No content, keystrokes or screenshots.

Works council ready

Reports only for teams of five or more, individual consent, pause anytime, sample works agreement included.

Production and warehouse

What stalls in production, picking and the warehouse

Production orders, deliveries and inventory run as processes of their own in Ordyse, straight from your ERP. Ordyse shows where orders wait for material, where rework happens, which deliveries are packed but not yet posted, and how much capital sits in the warehouse.

Production

From production order through release, material staging and confirmations to putaway. Including waiting time for material, rework and scrap by work center, rescheduled dates and a forecast of the completion date.

Picking and shipping

Picking, goods issue and partial deliveries along the path of every sales order. You see which deliveries are ready to ship and how much revenue hasn't been invoiced because of it.

Inventory and maintenance

Every batch from goods receipt through inspection and putaway to issue, with waiting times and slow movers. Plus breakdowns and maintenance with response times and waiting time for spare parts by asset.

Integrations

Straight from your ERP, CRM, service desk and inbox

We handle the integration, your IT team grants access. The first process map is usually ready the same day.

ERP

SAP S/4HANA, SAP ECC, Microsoft Dynamics 365, proALPHA, Oracle Fusion, Odoo, weclapp, Xentral and DATEV. Sales orders, deliveries, invoices, purchase orders and payments in one picture.

CRM, service and e-commerce

Salesforce, HubSpot, Dynamics 365 Sales and Customer Service, Zendesk, ServiceNow, Jira and Shopify. Every deal, ticket and online order with all of its steps.

Data Warehouse

Snowflake, Databricks, Google BigQuery, Microsoft Fabric and common databases. Your team decides which data Ordyse sees.

Inbox

Purchase orders, queries and supplier mail land on the right transaction.

E-invoices

XRechnung and ZUGFeRD from your inbox or by upload.

Don't see your system?

We'll connect it during onboarding.

Your ERP, as it is

We set up your custom fields, document types and codes with your team during onboarding. Your system stays exactly as it is.

Always current

Ordyse syncs continuously. Your numbers are as fresh as your ERP.

Reliable day to day

After ERP maintenance downtime, Ordyse catches up on the sync by itself.

Resolve cases

From finding to finished

Ordyse finds the cases that cost money or time, names the reason and prepares the next step. Your team reviews and approves, and Ordyse carries it out.

Order resolution

Price mismatches, unknown items, maxed-out credit limits and date conflicts, handled before the order stalls.

Invoice verification

Release blocked invoices before the early payment discount expires, and catch it when a supplier quietly raises prices.

Receivables

Due invoices with the reason payment is missing. If a complaint is open, dunning waits.

Delivery dates

Purchase orders without confirmation or with a shaky date, and which sales orders depend on them.

Complaints

Every complaint through to credit note or replacement, with quality defects passed on to the supplier.

Custom apps

Your team builds its own worklists: which cases, which columns, which actions. A second person approves the important steps.

Approval and ERP corrections

Every suggestion waits for an authorized person. After approval, Ordyse writes the correction to your ERP and records who approved what.

Alerts and automations

You decide what matters, such as “more than 20 purchase orders at risk” or “invoice unchecked for two days”. Ordyse lets you know the moment it happens and kicks off the next step.

  • Triggers: a metric, a forecast, a case reaching a step or waiting too long
  • Actions: team task, email, Microsoft Teams, Slack or your own automation
  • Multi-step workflows with human approval and AI agents that prepare suggestions

Cockpit

The numbers your leadership team wants every Monday, on one page. Your team builds its own metrics, such as “purchase order to goods receipt, by supplier, target 10 days”.

Ask questions

Ask Ordyse like you'd ask a colleague

“Which customers most often order at outdated prices?” or “How much early payment discount did we lose in September?” Ordyse answers with the numbers from your own system.

Traceable

Every answer shows the cases it is based on, so your controlling team can verify every number.

For your own AI

If your company already uses an AI assistant, it can access Ordyse with the same permissions as your team.

EU-based AI

Ordyse uses language models from EU providers. Your data is never used for training or model improvement.

Security and privacy

Ready for IT, privacy and works councils

Hosted in Germany

Ordyse runs in data centers in Germany. You can download the data processing agreement under Art. 28 GDPR in advance.

Sign-in and roles

Single sign-on with Microsoft Entra ID or SAML. Joiners and leavers sync from your directory via SCIM. Roles control who can see and approve what.

Audit log and works councils

Every approval and every change is logged. Analyses run by process and team, and a sample works agreement is included.

All documents and certifications

FAQ

How is Ordyse different from process mining?

Process mining shows how your processes actually run, and Ordyse includes all of it. Ordyse goes further: it quantifies every deviation in days and euros, finds the root causes and prepares the next step. Your team approves, and Ordyse handles the rest in your ERP. That's what makes Ordyse a process intelligence platform.

Which ERP systems does Ordyse connect to?

SAP S/4HANA, SAP ECC, Microsoft Dynamics 365, proALPHA, Oracle Fusion, Odoo, weclapp, Xentral and DATEV. Plus Salesforce, HubSpot, Dynamics 365 Sales and Customer Service, Zendesk, ServiceNow, Jira, Shopify, Snowflake, Databricks, Google BigQuery, Microsoft Fabric and your inbox. We connect other systems during onboarding.

Does Ordyse also see the deliveries and invoices for an order?

Yes. Order, delivery and invoice each have their own path on the same map, so even orders with several partial deliveries show up correctly. You can export your data in open standard formats at any time.

Does Ordyse find root causes on its own?

Yes. Ordyse looks for what slow cases or deviations have in common, such as a customer, a team or a payment term, and ranks the root causes by impact in cases and euros.

Can Ordyse predict which cases will finish late?

Yes. Ordyse scores every open case for risk and expected date and reports how often the forecast was right on your data. Simulation shows you up front what an improvement is worth.

Does Ordyse write changes back to the ERP?

Yes, once an authorized person approves. In Business Central, for example, Ordyse enters the correct price on the sales order. Every approval is logged.

Where do data and AI run?

Ordyse runs on servers in Germany. The language models come from EU providers, and your data is never used for training or model improvement. The data processing agreement is included.

How soon will I see results?

The first process map is usually ready the day you connect. After the four-week process assessment, you have a clear view of where capital is tied up and the actions that pay off first.

See your own processes in 4 weeks

We connect your ERP and show you where cash is stuck in your business and what it's costing you.

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